ContactOS launch · ETSG / San Gabriel Morning update · 25 Jun 2026
Recommendation No-go for Sat 27 Jun Slip one week. Go/no-go next Thursday (2 Jul), then a clean cutover Saturday 4 Jul morning — the lowest-traffic window.
No-go New go-live
Sat 4 Jul · AM
Next week — three activities, ready by Thursday morning
01 User testing
A pilot group of agents signs in and runs the core flows on a test number — confirming the platform works before live traffic. Owner: ETSG users
02 Resolve identities
ContactOS logs in by username — not a blocker. Unique usernames generated for all 76 staff; we load them and set a non-shared password-reset path. Owner: DataStudios + ETSG
03 Number cutover prep
Confirm who owns the WhatsApp number and coordinate the Hibot switch with Felipe, so Saturday's cutover is a clean, synchronized cut. Owner: ETSG / Felipe + Hibot
Thu 2 Jul · AM
Go/no-go. All three activities ready and verified.
Fri 3 Jul
Housekeeping. Final config, accounts, and pre-cutover checks.
Sat 4 Jul · AM
Cutover. Number moves to ContactOS in the low-traffic window.